Privacy Policy

We keep what an order needs and the record of your research-use confirmation. We do not sell your information, and we never see your card number.

What we collect

When you open an account: your full legal name, email address, organization, industry, research category, what the research is for, and the statements you confirmed, with the date and time and the IP address and browser they were given from. We also note the IP address of each sign-in and password change. Your password is stored only as a one-way hash, and the account record is encrypted.

When you order: your name, email, shipping address, phone number if given, and what you bought.

Your research-use confirmation, with the date and time it was given.

Card details go straight to the payment processor on its secure page. We receive only a confirmation.

What your browser keeps

Your cart and your answer to the entry check are stored in your own browser. Clearing your site data removes them. Signing in sets one cookie that keeps you signed in; signing out removes it.

Who else sees it

The company that packs and ships your order receives your name, address and order lines. The payment processor receives what a card payment needs, directly from you. Carriers receive your address.

We do not sell, rent or trade personal information. We will disclose records only where the law requires it.

How long we keep it

Order records, including the research-use confirmation, are kept for as long as tax and legal obligations require. An account is kept until you ask us to close it.

Your choices

You can ask for a copy of what we hold about you, a correction, or deletion, except where an order record must be kept. Write to us and we will reply within 30 days.

Contact

US Prime Peptides. shari@usprimebiolabs.com.